Particapte IN SAFE WORK Practices PDF

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PARTICAPTE IN SAFE WORK PRACTICES  WORK HEALTH AND SAFETY (WHS)  WHS COMPLIANCE  WHS CONSULTATION AND PARTICIAPTION  RISK MANAGEMENT  SAFE WORK PROCEDURES AND PRACTICES  SECURITY

 INCIDENTS, ACCIDENTS AND EMERGENCIES WORKPLACE HEALTH AND SAFETY (WHS) MEANING OF HEALTH, SAFETY AND SECURITY Health – relates to and describes a person’s state of mind. Safety – being protected from an unlikely cause of danger. Security – being free from danger or threat. IMPLICATIONS OF THE COST OF WORKPLACE INJURY AND EXAMPLES Human

Those that the injured worker experiences as a result of an accident.  Lower quality of life for the injured worker as they may not be able to undertake the same activities.  Pain and suffering  Possible frustration and stress  May be unable to perform the job they had before the injury Social Those associated with the injuries impact on family, friends and colleagues.  Extra burden on the family as the injured worker may require more care.  Family and friends possibly experience a lower quality of life  Stress, frustration, sadness and strain of family members Organisational Impact on the employers. Some of these costs are monetary value which the organisation must pay.  Low productivity levels and lost time  Equipment may need to be replaced  Cost associated with payment of wages, medical bills, rehabilitation and counselling  Lower staff morale Economic Associated with the burden of the injury on the economy.  Lower productivity levels  Burden on the health system (Medicare)  Workcover investigating accident  Legal costs if taken to court ACKNOWLEDGE THAT WHS IS EVERYONES RESPONSIBILITY IN THE WORKPLACE AND THE IMPLICATIONS OF THIS RESPONSIBILITY Workplace safety is everyone’s responsibility. When the PCBU, workers and visitors at a site do not participate in safe work practices, they are putting themselves and others at risk of serious harm. Carelessness or not working safely can lead to damage to the site or equipment, injuries to self or others, decreased productivity, lowered staff morale, increased absenteeism and high staff turnover. CONCEPT OF ‘PARTICIPATION’ AND ‘CONSULTATION’ IN RELATION TO WHS Participation is taking part in a decision-making process. Consultation is a legal requirement and an essential part of managing health and safety risks. IDENTIFY THE FIVE KEY BODIES INVOLVED IN WHS 

SafeWork NSW

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SafeWork Australia Local Councils Unions Professional Associations

PRIMARY ROLE AND FUNCTION OF KEY BODIES INVOLVED IN WHS. SafeWork NSW – administers and provides advice on the WHS Act and the WHS Regulation 2011. SafeWork Australia – leads the development of national policy to improve work health and safety and workers compensation arrangements across Australia. They also carry out research and promotes consistency in legislation developed by different states and territories in Australia. Local Councils – the local government Work Health and Safety Manual has been developed to assist councils in New South Wales in the implementation of their statutory obligations under the Act and Regulation. Unions – union representative work with employers and employees to improve workplace safety for all Australian workers and their families. Professional Associations – many different professional organisations exist to support and encourage the development and upholding of high WHS standards in all workplaces. INTERNAL AND EXTERNAL SOURCES OF WORKPLACE WHS INFORMATION Sources Workplace/organisations policies and procedures Training manuals and documents Operators manuals Work Cover NSW and Australian Safety and Compensation Council (ASCC) publications/safety alerts Safe Work Australia Legislation/ regulations/ codes of practice Manufactures specifications Local councils Unions Professional associations The internet, emails and publications

Summary Lays the foundation of a company’s cultural/environment and set rules and guidelines for employees and management. Explains all elements of training required for organisations and businesses. Provides all the information needed to operate specific equipment and products. Provides current information to create a safe working environment. They contain safety alerts which staff members need to be aware, an also provides legal information about laws and regulations that govern the industry. Leads the development of national policy to improve WHS and workers compensation arrangements across Australia. Outlines legal requirements that employees and employers need to follow in terms of safe work practices. Detailed statements of prescribing materials, specifications and quality of work for something to be built, installed or manufactured. Assists with up to date information processes and action required. Provide any information and support to employees and employers. Provides information and updates for all employees and employers. Are sources of up to date information.

IMPORTANCE OF ACTING WITHIN SCOPE OF RESPONSIBILITY/LEVEL OF AUTHORITY IN RELATION TO WHS IN THE WORKPLACE: TAKING INITIATIVE – doing something without needing to be asked. Initiative is shown when work health and safety issues can be identified easily rectified. PROBLEM SOLVING – work health and safety issues are often raised at staff meetings, where input is sought from all employees. Workers at all levels of unemployment can contribute to problem solving. DECISION MAKING – often the responsibility of those who are in charge. A decision needs to be made quickly.

WHS COMPLIANCE DIFFERENCE BETWEEN AN ACT, REGULATION, CODE OF PRACTICE AND STANDARD (AUSTRALIAN, INDUSTRY AND WORKPLACE). Act – regulation or rules passed by parliament. Regulation – a rule or order with force of the law. Codes of practice – detailed practical guidelines on how to protect workers and other persons against harm to their health and safety, through the elimination or minimisation of hazards. PURPOSE AND INTENT OF WHS LEGISLATION AND CODES OF PRACTICE AND THEIR APPLICATION TO THE HOSPITALITY INDUSTRY AND A HOSPITALITY WORKPLACE AND JOB ROLE: WHS LEGISLATION WORK HEALTH AND SAFETY ACT 2011 (NSW) – the WHS act was designed to ensure that workers health, safety and welfare is protected at work. The aim of the legislation is to eliminate or minimise risks in the workplace that threaten the health and safety of workers. it covers all categories of employment, apprentices, volunteers and full/part time employment. WORK HEALTH AND SAFETY REGULATION – WHS regulation means regulation under the WHS act. The legislation covers the following matters:       

Health and safety duties Incident notification WHS consultation, representation and participation Issues of provisional improvement notices Prohibition of discriminatory, coercive or misleading conduct Workplace entry provisions of OHS purposes Regulation, compliance and enforcement provisions

CODES OF PRACTICE A) HAZARDOUS SUBSTANCES AND DANGEROUS GOODS – many substances can cause adverse health effects through contact, inhalation and ingestion. The codes of practice identify that the person conducting or undertaking business has a responsibility to ensure the health of workers. They must provide appropriate signage, training and documents and information about the substances available to workers. B) MANUAL HANDLING – present a risk of sustaining a musculoskeletal disorder such as a sprain or strain or a back injury. The codes of practice states that the person conducting

or undertaking business must undertake a risk assessment of manual handling tasks and implementing processes that minimise the risk of injury. C) RISK MANAGEMENT – outline the process of working towards a safe workplace. It outlines the four steps of risk management: 1. Identify the hazard in processes of the workplace. 2. Assess the risks – how serious could a negative outcome be, and how likely is it to occur? 3. Control the risk – how can the risk be mitigated? 4. Review the controls – are the controls working as planned? D) WHS CONSULTATION – the ‘duty to consult’ is a code of practice that requires employers and business owners to seek advice from workers on matter of safety. It is based on the recognition that worker input and participation improve decision making about health and safety matters. WHS RIGHTS, DUTIES AND RESPONSIBILITIES OF THE PERSON CONDUCTING BUSINESS OR UNDERTAKING (PCBU), OFFICER AND WORKER. A PCBU has a primary duty of care to its workers, visitors and customers in the workplace. To fulfil their duty of care, a PCBU must:

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Provide safe systems of work and a safe work environment. Eliminate or minimise workplace risks as far as reasonably practicable. Ensure workers are trained in the safe use of plant, structures and substances. Provide facilities that are adequate for the welfare of workers. Provide adequate information, training, instructions and supervision. Comply with the requirements covered under the WHS Regulation.

Under the Work Health and Safety Act 2011, a worker must:    

Take reasonable care of their own health and safety. Take reasonable care of the health and safety of others. Comply with all reasonable instruction from the PCBU. Cooperate with any reasonable policies and procedures from the PCBU.

CONSEQUENCES OF FAILURE TO OBSERVE (NON-COMPLIANCE) WHS WORKPLACE POLICY AND PROCEDURES AND LEGISLATIVE REQUIREMENTS    

Provisional improvement notices issued by health and safety representatives (HSRs). Improvement and prohibition notices. On the spot fines issued by the WHS regulator’s inspectors. Prosecutions that could result in heavy fines or penalties.

SAFETY SIGNS, SYMBOLS AND BARRICADES USED IN THE HOSPITALITY INDUSTRY AND THEIR USE IN THE WORKPLACE: 

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LEGISLATIVE REQUIREMENTS  The lettering size and fonts are easily visible and that the signs are positioned where they can be easily read. MEANING OF COLOUR AND SHAPE  Safety signs must be clear, concise and conform to Australian Standard guidelines. Picture signs are preferred however written signs are acceptable as long as they are readable and simple language is used.  Safety signs don’t replace or reduce the need for other prevention measures. Education and training are an essential part of any sign system. PLACEMENT AND POSITIONING  Safety signs need to be displayed in the appropriate locations so that all staff and visitors are made aware of any potential dangers or risks.

HOSPITALITY INDUSTRY AND WORKPLACE REQUIREMENTS FOR MONITERING AND REPORTING IN RELATION TO WORKPLACE SAFETY DESCRIBE HOW, WHEN AND WHOM TO REPORT PURPOSE AND IMPORTANCE OF MONITORING AND REPORTING Monitoring Work Health and Safety is necessary to ensure the workplace is safe by eliminating any hazards that may be present. Monitoring includes:    

Supervision and training of workers. Undertaking a physical audit. Consulting with workers. Ensuring workers report issues of concern.

Reporting involves informing other of:     

Risks Hazards Unsafe work practices Breached of WHS Incidents or injuries that have occurred

Reporting may occur formally or informally, in written or verbal form. APPLICATION OF WORKPLACE POLICY AND PROTOCOLS AND REGULATORY REQUIREMENTS WHEN RECORDING AND REPORTING IN RELATION TO WHS. Establishments will have protocols around the chain of command for reporting health and safety matters. They have instructions about how to complete a maintenance request or first aid log and the frequency of WHS meetings.

WHS CONSULTATION AND PARTICIPATION OPPORTUNITIES FOR WORKERS TO PROVIDE INPUT INTO WHS CONSULTATION AND PARTICIPATION PROCESSES: Formal and informal discussions

Formal meetings: Held between management, representatives from SafeWork NSW and relevant trade unions. Informal meetings: Take place on a daily basis as staff members discuss work health and safety issues during the executions of their day to day duties. Meetings Formal meeting focus in work health and safety issues mat be held, or any concerns may be addressed at a staff meeting. An informal chat could be followed up by the issue being added to a meeting agenda. Surveys Businesses may survey their staff to get overall ideas of work health and safety in the workplace. Training Individual employees should be provided with training in hazardous tasks such as manual handling, use of chemicals and equipment. WHS audit An audit may be conducted externally, or it may be an internal process the workplace conducts as part of its WHS management. An audit checklist examines every aspect of a premises, identifying possible risks to health and safety. WHS inspection Work health and safety inspections can be carried out by SafeWork in an advisory capacity. REQUIREMENTS OF A HEALTH AND SAFETY COMMITTEE OR HEALTH AND SAFETY REPRESENTATIVE AND THEIR ROLES AND RESPONSIBILITES IN THE WORKPLACE.

Health and safety committee A combination of workers and management and is designed to help develop and review the WHS policies and procedures within the workplace. Their role is to help facilitate cooperation between the worker and the PCBU on WHS issues and assist in developing standards to ensure the health and safety of all workers. Health and safety representative Health and safety representatives are elected by workers after the establishment of work groups. The role and responsibilities of the HSR are:     

To investigate health and safety concerns expressed by workers in their work group. To investigate any issues that may pose a health and safety risk to the workers in their work group. To monitor the health and safety actions taken by the PCBU. To assist workers and the business to resolve any health and safety issues. To represent the workers in their work group appropriately and only on health and safety matters.

ROLE AND RESPONSIBLITIES OF RELEVANT PERSONNEL IN WHS CONSULTATION AND PARTICIPATION PCBY

Responsible for providing a safe and healthy working environment for all workers and visitors to the site. This includes: providing workers with the correct PPE to do their jobs, being responsible for ensuring that all work equipment is safe and in good working order and complying with all aspects of WHS legislation. Manager/supervisor/tea As a person in the position of responsibility, is required to m leader monitor the workplace for any health and safety issues, ensure all workers are following correct procedures and act upon any worker concerns or complaints. Self Not interfering with or misusing equipment provided for the health, safety or welfare of persons at work and not obstructing attempts to aid or prevent serious risk to the health and safety of a person at work. Other workers Mus ensure that they work in the safest manner possible. Workers can help with advice on health and safety matters and provide them with requirements of a PCBU under the legislation. Union Provide representation in matter of health and safety if the situation warrants it. Union staff represent workers in workers compensations claims. Workers must be members of a union to access direct help. IMPORTANCE OF IDENTIFYING AND REPORTING AND EXAMPLES OF EACH FOR THE HOSPITALITY INDUSTRY AND WORKPLACE WHS issues and concerns

Workplace hazards

Young or inexperienced workers often hesitate to speak up about issues that concern them. These issues must be raised with the appropriate persons, such as a team leader, supervisor, manager, health and safety representative and PCBU. Examples include: - Inadequate or damaged PPE - Broken plant or equipment - Prevalence of injury or illness within a workplace These are a direct cause of injury and illness in the

Unsafe work practices

Breaches of health safety and security

workplace and must be reported. Examples include - Poorly lit storerooms - Inadequate equipment for manual handling - Unsafe storage procedures Engaging in unsafe work practices will lead to workplace illness and injury. Reporting unsafe work practices should be immediate and within the scope of authority. Examples include: - Failure to use PPE - Incorrect manual handling - Broken plant or equipment - Workers not adhering to health and safety policies and procedures Any breach of protocol in regards to health, safety and security must be reported. Examples include: - Lack of suitable signage - Inadequate health and safety training - Damaged property

RISK MANAGEMENT DIFFERENCE BETWEEN A HAZARD AND A RISK A hazard is anything that has the potential to cause harm or injury to the health and safety of an individual. A risk is the level of exposure to danger, harm and loss to an individual or something valued. RISK MANAGEMENT AND ITS APPLICATION IN THE HOSPITALITY WORKPLACE: Hazard identification Hazard identification is conducted in consultation with workers by reflecting on past experiences. Potential hazards to self, colleagues, customers and other typical to the industry

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Range of hazards Hazard

Definition

Examples

Biological

Human factors (self and others)

Invisible to the naked eye and referred as microorganisms. Results of self or others acting in an unsafe manner.

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Manual handling

Hazards associated with moving. Pushing or lifting an object.

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Materials

The incorrect use of resources during production or storage.

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Tools and equipment

Using equipment that doesn’t meet safety standards.

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Work environment

An unsafe work environment can include physical factors such as noise, physical dangers or harassment and bullying.

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Work processes and practices

Hazards associated with systems of work or how the work is carried out.

Working with electricity and gas

Hazards associated with electricity include electrical shocks and fires.

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Bacteria, viruses, infection Contamination air conditioning Carelessness, taking shortcuts, playing practical jokes or ignoring safety procedures. Lack of training information, instruction ot supervision. Using incorrect equipment or the wrong techniques or poor personal health or hygiene. Objects that are too heavy or there are obstructions. No trolleys available to transport objects. Inappropriate storage of food. Incorrect use of plant and equipment. Faulty equipment, lack of maintenance, electrocution vibration and noise from machinery. Poor layout and design. Inadequate lighting. A lack of manual handling training. Incorrect equipment for manual handling. A lack of safety signs. Failure to provide training, information and adequate supervision. Damaged cords Gas leak

Risk assessment A risk assessment is a systematic process of evaluating potential risks of a hazard occurring.

Risk control hierarchy  

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Eliminate  where possible, take steps to eliminate risk in the work process. Minimise  if elimination of a risk is not possible substitute, modify, isolate or engage engineering controls.  Substitution  reduced the risk by preforming the same task with a substitute.  Modification  the task is changed in some way to make it safer.  Isolation  the task is only carried out by trained personnel or is inly conducted where there is limited risk to others. Other controls  engage administrative procedures, safe work practices and PPE.  Administration  refers to policies, procedures and training.  Safe work practices  risk is minimised by requiring worker to conduct their job role in accordance with workplace procedures.  Personal protective equipment (PPE)  the simple method mitigating the risk associated with handling hot items, working with very hot water or oil and handling chemicals. Monitor and review  regularly review ...