Perez Spring 2016 Syllabus COM 3135 U01 PDF

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Managerial Communication COM 3135 U01 Reference: 11089 Monday, Wednesday, and Friday 10:00 a.m. – 10:50 a.m. GL 245 Instructor: Raquel Perez Phone: (305) 348-4686 Office: GL 486 Fax: (305) 348-6272 Office Hours: Monday, Wednesday, Friday 8:00 a.m. – 8:50 a.m. 1:00 p.m. – 2:00 p.m. By appointment (Recommended) Email: [email protected] Use Pearson course mail University Drop Date: March 21st

REQUIRED TEXT BOOK Organizational Communication for Survival (5th Edition) Author:s Virginia Peck Richmond, James C. McCroskey & Larry Powell ISBN: 13: 978-0205060344

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Course Description and Purpose This course introduces you to the role managerial communication plays in an organization. Robert Keny, former Dean of Harvard Business School said, "In business, communication is everything." Research has consistently ranked communication skills as crucial for managers. Typically, managers spend 75 to 80 percent of their time engaged in some form of written or oral communication. Course Objectives Upon completion of the course, you will be able to: • Describe the nature of communication in organizations. • Describe how personal qualities such as personality, perceptions and temperament help or hinder managerial communication. • Explain the need for providing feedback appropriately. • Summarize how strong managerial communication can cultivate innovation. Course Prerequisites There are no prerequisites for this course. Course Content Please read the weekly calendar carefully. You are fully responsible for completing the assignments by the assigned dates. This requires that you read ahead as some assignments may take you more time and research than others. This course will consist of the following assignments: •

Weekly Assignments: Each week you will have assignments based on readings, lectures, and class activities. However, we will be a paperless class. I have set up an online section for this class. You will complete your weekly assignments in Pearson. In addition, I will post the class handouts in Pearson as well. This will serve two purposes. The main purpose is to provide you with what you need if you miss a class. The secondary purpose is to give you more detail about what to expect before class. I will expect each of you to print out the agenda and handouts prior to class and bring them to class.

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Discussions/Participation: Class participation is a very important part of the learning process in this course. You will be evaluated on the QUALITY of your contributions and insights. Quality comments possess one or more of the following properties: o Offers a different and unique, but relevant, perspective; o Contributes to moving the discussion and analysis forward; o Builds on other comments; o Transcends the “I feel” syndrome. That is, it includes some evidence, argumentation, or recognition of inherent tradeoffs. In other words, the comment demonstrates some reflective thinking.

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Exams: There will be 1 exam throughout the semester. They will be a combination of multiple choice and true/false. The exams will be timed. The exams will have 50 questions with each question being worth 2 points. The exam is worth 100 points. You will have 120 minutes to complete the exams.

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Team Case Analysis Report and Presentation: You will work in a group to write and present a case study analysis report. You will submit your report to Turnitin.com. You can find the instructions for the paper in Pearson. The report will comprise of 100 points toward your grade.

Instructor Expectations and Policies The following guidelines will create a respectful and productive learning environment throughout the semester. You can expect me: • • • •

To start and end class on time; To reply to e-mails within 24 hours on weekdays and 48 hours on weekends; To assign homework that adequately covers the material and meets the learning objectives of the course while adhering to the time expectations for a 3 credit course; To give exams that accurately reflects the material covered in class and assigned in homework.

I can expect you: • • • • • •

Attend all class sessions on time; To be attentive and engaged in class; Purchase the textbook within the first week of class; To refrain from using laptops, cell phones and other electronic devices during class (outside of class activities); To spend an adequate amount of time on the homework each week; Create a calendar consisting of the assignments and their respective due dates;

Follow instructions and ask questions when you are uncertain of the course material. Policies Attendance Class attendance is an essential part of the educational process at Florida International University, and students are expected to attend all classes for which they are registered to facilitate their academic success. Your absences are calculated from the first official day of class. You are expected to attend class on time and are expected to remain in class for the duration of the published class time. You are permitted 1 unexcused

! absence. You are responsible for the knowledge, skills and abilities not acquired due to absences and for assignments made or due from the first official day of class. Understanding that circumstances may arise, including but not limited to illness of the student or an immediate family member, accidents, death of an immediate family member, jury duty, court appearance, religious holy day, or involuntary call of military personnel to active duty, which are, upon presentation of official documentation, determined to be excused absences. Participation in college related events, which you required to attend by the club sponsor, and which have been approved by the appropriate Dean will also be excused. When such an absence occurs, you are responsible for providing official documentation of the reason for the absence and make-up work will be accepted. Acceptance of Late Assignments The departmental and course policies governing the acceptance of late assignments were adopted for the purpose of ensuring each student in the course is treated fairly and held to the same objective standards. The department, in adopting the late assignment policy, concluded that it was reasonable for students enrolled in an online class to be responsible for the following: • •

To understand and to respect an assignment's posted due date; To read and to abide by the course policies posted within syllabus; and

As such, requests for extensions related to the mismanaging of one's time, unfamiliarity with course policies contained within the syllabus, and/or not following an assignment's posted submission instructions are not compelling reasons for an instructor to grant an extension and will, therefore, be denied. •

All documentation related to medical emergencies must be dated, signed by a licensed medical professional, and contain the licensed medical professional's contact number. It is expected that such documentation will be submitted no later than one week after the assignment's due date. Supporting medical documentation is always kept confidential.

Once again, the departmental policies and procedures were adopted for the purpose of ensuring that all students in a class are treated fairly and are evaluated using the same objective standards. Your understanding and cooperation are both greatly appreciated.

Additional Resources The FIU University Learning Center is available on both campuses to support you. They provide personalized attention tailored to your needs in a user-friendly environment that includes online support. You can get help writing a paper, reading more efficiently and increasing textbook comprehension, or even creating an individualized learning plan. The center is located in PC 247 (305-348-2180) on the main campus and at ACI 160 (305-919-5927) on the Biscayne Bay campus. Find them online at https://ugrad.fiu.edu/cas/learning/index.html The Center for Excellence in Writing is available to assist you with your business writing skills. The Center is located in the Green Library, Room 125. (Biscayne Bay Campus - Library, 1st Floor). The website for the Center is writingcenter.fiu.edu

! CODE OF ACADEMIC INTEGRITY FOR STUDENTS This Code of Academic Integrity was adopted by the Student Government Association on November 28, 2001 and reflects the values articulated in the Student Code of Standards. Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of Florida International University. Pledge As a student of this university: - I will be honest in my academic endeavors. - I will not represent someone else’s work as my own. - I will not cheat, nor will I aid in another’s cheating. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook. SOURCE: http://undergrad.fiu.edu/academic-misconduct/pdfs/code-of-academic-integrity.pdf For more information, visit: http://undergrad.fiu.edu/academic-misconduct/pdfs/undergraduate-academic-misconduct-final.pdf

Turnitin.com Assignment Submission Guidelines **Submit your paper to TURNITIN.COM and Grademark Through the Blackboard Dropbox Link** o o o o

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Review the detailed Turnitin instructions on how to submit your assignments and how to review the Grademark comments (feedback) from your professor. All written assignments must be submitted to Turnitin Dropboxes by the posted deadline. Assignments submitted by any other means will not be accepted. Turnitin drop boxes will be available within the Assignment Dropbox link off the course tools menu on the left hand side of the page within Blackboard. Within one week after the assignment’s deadline has passed, you will receive written feedback on your assignment. The written comments on your assignment are accessible using the GradeMark function within your assignment submission. Late Submissions must be uploaded in the appropriately labeled “Late Drop Box” by the posted “Late Assignment Deadline”. Late submissions are only eligible for a maximum of 50% of the assignments original point value.

Late submissions will only be accepted for a maximum of 1 week past the due date for 50% of the assignments original point value.

FIU’s Student Code of Standards

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A University is a learning community following a tradition more than 1,000 years old. Florida International University is such a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. As a member of this community: • • • •

I will respect the tradition of academic inquiry, the University’s rules of conduct, and its mission. I will respect the opinions and differences of all members of the FIU community. I will practice civility and demonstrate conduct that reflects the values of the institution. I will be diligent and honest in my personal and academic endeavors.

The FIU Student Handbook outlines the Student Code of Conduct regarding students with disruptive behavior. Website: www.fiu.edu/~sccr/docs/disruptive_brochure.doc

Policy for Assigning an incomplete "I" Grade An incomplete grade is a temporary symbol given for work not completed because of serious interruption not caused by the student's own negligence. An incomplete must be made up as quickly as possible, but no later than, two consecutive semesters after the initial taking of the course or it will automatically default to an "F" or the grade that the student earned in the course. There is no extension of the two semester deadline. The student must not register again for the course to make up the incomplete. Students who have incomplete grades on their records must remove the incomplete by the end of the fourth week of the term in which they plan to graduate. Failure to do so will result in a cancellation of graduation. Incompletes are awarded only if the student has completed most of the course work. If a student misses a significant portion of the course work, he/she should drop the course. If the drop period has ended, the student may petition for a withdrawal—this requires the student to un-enroll in all of their courses for that semester. Incompletes are not to be used because a student took on too many credits and they cannot complete everything that is now required of them. In such cases where the course instructor determines that it appropriate to award a student a grade of "I" (incomplete) the following steps must be followed. Using an Official University Form the course instructor will report the following: • • • • • •

The grade earned by the student to date. The missing work and the percentage of the final grade it represents (this requires the details of the specific missing assignment). The date the instructor expects the missing work to be submitted or in the case of an examination made up. The justification for awarding the grade of "I". Have the student sign the form. Submit this form to the Department Chair and Dean and maintain a copy for instructor records and provide a copy for the student.

Upon satisfying the requirements for a grade the instructor will sign off on the form and attach it to the change of grade form she or he will submit.

! Disability Clause Students with disabilities, as defined by law, have the right to receive needed accommodations if their disabilities make it difficult to perform academic tasks in the usual way or in the allotted time frame. In order to receive accommodation, however, students with must register with Disability Resource Center: University Park Campus, GC 190 Voice: (305) 348-3532 TTY: (305) 348-3852 Fax: (305) 348-3850 Email: [email protected]

Sexual Harassment Please refer to the University Policy on Sexual Harassment. http://hr.fiu.edu/index.php?name=sexual_harassment

Religious Holidays The University's policy on religious holy days as stated in the University Catalog and Student Handbook will be followed in this class. Any student may request to be excused from an online class to observe a religious holy day of his or her faith. Code of Student Conduct

Grading Percentage

COURSE REQUIREMENTS

LETTER GRADE A AB+ B

Weekly Assignments

20%

Discussion/Participation

20%

Exam 1

20%

Exam 2

20%

Team Case Analysis Report and Presentation

20%

Total

100%

RANGE 93% -100% 90% - 92% 87% - 89% 83% - 86%

LETTER GRADE BC+ C C-

RANGE 80% -82% 77% - 79% 73% -76% 70% - 72%

LETTER GRADE D+ D DF

RANGE 67% - 69% 63% - 66% 60% - 62% 0% - 50%

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COURSE CALENDAR Week of the: th

January 11

Week!Focus Review!Textbook!Chapter!1!The$Nature$of$ Organizations$$ Review Textbook Chapter 2 The Nature of Communication in Organizations

January 18th No School on Monday (MLK Day)

January 25th No Class on Monday (Labor Day)

Review!Textbook!Chapter!3!Nonverbal$Behavior$ and$Communication$$ $ Review Textbook Chapter 4 Administration, Supervision and Communication $ Review Textbook Chapter 5 Barriers to Effective Communication Review Textbook Chapter 6 Personality, Temperament, and Communication Traits

September 14th

Review Textbook Chapter 7 Organizational Orientations and Communication Traits. Review Textbook Chapter 8 Perceptions of People in Organizations

February 1st (Review for Exam 1) February 8th (Exam 1) February 15th February 22nd February 29th

March 7th

Team Case Study Collaboration Review Textbook Chapter 9 Approaches to Management Review Textbook Chapter 10 Power and Status Team Case Study Collaboration Review Textbook Chapter 11 Organizational Culture Review Textbook Chapter 12 Communication and Change Review Textbook Chapter 13 Disagreement,

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Conflict, and Groupthink

March 14th Spring Break March 21st (Review for Exam 2)

March 28th April 4th April 11th April 18th April 25th May 5th (Exam 2) Last Class – 9:45 a.m.- 11:45 a.m.

Review Textbook Chapter 14 Effective Supervisory and Subordinate Relationships No Class Review Textbook Chapter 15 Discrimination and Pseudodiscrimination Review Textbook Chapter 16 When All Else Fails…Get Out Team Case Study Collaboration Team Case Study Collaboration Case Study Presentation Case Study Presentation Case Study Presentation Case Study Presentation

Disclaimer: The instructor reserves the right to alter the course requirements, schedule, and/or assignments based on new materials, class discussions, or other legitimate pedagogical objectives. Students will be given notice of relevant changes in class or via e-mail....