PROFILES IN OPERA PMS PDF

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PROFILES IN OPERA PMS...

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PROFILES IN OPERA PMS (Individual, company, travel agent & more)

PROFILE SEARCH SCREEN The Profile search screen displays automatically at various points in the program where you must select an existing profile or create a new one as part of the activity you are performing.

IDENTIFY THE ITEMS FOUND IN PROFILE SEARCH SCREEN

PROFILE FEATURES

➢ Quick access to profile information within all major opera activities. ➢ Easy profile creation as part of the reservation-making process or as a separate activity. ➢ Versatile search tool to expedite locating profiles. ➢ Merge functionality to identify and resolve duplicate profiles without loosing reservation and revenue data. ➢

Ability to identify relationships among profiles to enable informed

management decisions. ➢

Over 25 default profile data fields. In addition, profiles can be

customized to collect other kinds of information the property requires. ➢

Profile is global, They are shared among properties when the OPP

MHOT Multi-property add-on license is active.

PROFILE INTRODUCTION •

A Profile is a record of information about the guest, company, agent, and group, including previous stays and open reservation.

INDIVIDUAL PROFILE • •

This profile type is primarily associated with guests, although other persons (such as your employees) may also have an individual profile. Guest profile on-hand allows you to make reservation quickly and accurately because you already have the record of the guests’ details that are required before reservation.

COMPANY PROFILE •

These are business who book catering functions with your property, the business who sponsor guest reservations, the vendor who provide goods and services to your property and so on.

TRAVEL AGENT PROFILE •

Travel Agents are Professionals who book business at your property. Travel agent profile are important in managing relationships and in handling the commissions you pay to agencies.

SOURCE PROFILE

• •

Sources are other persons or organizations who are not travel agents but who are nevertheless responsible for bringing business. Sources can be Secretaries who reserve for their companies’ executives and employees.

GROUP PROFILE •

Group is an affiliation that sponsors business at your property. Group business might include any (typically) one-time affair such as a family party or a wedding.

CONTRACT PROFILE •

Contracts are people who serve as an interface between your staff and a guest or business account. Reliable contract information can be key-in quickly resolving questions and making decisions. Contracts have a double identity in Opera. Each contract also has an individual type of profile....