The Impact of Enterprise Resource Planning (ERP) System Implementation on Organization: Case Study ERP Implementation in Indonesia PDF

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IBIMA Publishing IBIMA Business Review http://www.ibimapublishing.com/journals/IBIMABR/ibimabr.html Vol. 2011 (2011), Article ID 210664, 10 pages DOI: 10.5171/2011.210664 The Impact of Enterprise Resource Planning (ERP) System Implementation on Organization: Case Study ERP Implementation in Indonesi...

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IBIMA Publishing IBIMA Business Review http://www.ibimapublishing.com/journals/IBIMABR/ibimabr.html Vol. 2011 (2011), Article ID 210664, 10 pages DOI: 10.5171/2011.210664

The Impact of Enterprise Resource Planning (ERP) System Implementation on Organization: Case Study ERP Implementation in Indonesia Gede Rasben Dantes1 and Zainal Arifin Hasibuan2 1

Department of Information Management, Ganesha University, Singaraja, Bali, Indonesia 2

Faculty of Computer Science, University of Indonesia, Depok, Jawa Barat, Indonesia ______________________________________________________________________________________________________________ Abstract Enterprise Resource Planning (ERP) is one of the most popular software technologies for supporting operational organization. It emphasizes business transformation which will lead to process change in its effort to maximize the company’s benefit. However, implementation of ERP system does not always give a strategic benefit for the company. Most companies did not succeed in implementing this system. In this study, we focused on the exploration of strategical and tactical impact induced by the implementation of ERP and to find out the correlation among ERP implementation success with the strategical and tactical impact. Thirty-five respondents from seven companies became the samples that represent four different industrial sectors (oil & service, manufacturing, telecommunication, automotive). It was found that ERP implementation gave more impact to tactical level than to strategical level. This is derived from data analysis using Spearman rank test which shows that ρyx1 = 0.167 (not significant with p...