Title | Omega Notes |
---|---|
Course | Organizational Behavior and Leadership |
Institution | University of Southern California |
Pages | 2 |
File Size | 89.6 KB |
File Type | |
Total Downloads | 91 |
Total Views | 132 |
notes on the omega lecture...
Everybody copy and paste your notes from the interview, organized by person DISCUSSION HW: CEO (everyone should listen to his introduction)--everyone -denial (avoidance conflict management) -overconfident •VP, Sales & Promotion--Greg, Cailin - CEO doesn’t see big picture, focuses only on R and D - says the company doesn’t pay attention to their division •VP, Production--Cailin, Justine -marketing is setting too high of expectations for deadlines -engineering department is not consistent and also sets too high of expectations→ conflict between divisions •VP, Research & Development--Justine, Dylan - Thinks communication is fine (denial/ conflict avoidance) - Problems with marketing - Concerns about being on target, meeting deadlines, lots of pressures from other depts •VP, Engineering--Dylan, Gabe - Problem with R & D- inconsistent, CEO does not control - Schedule goals and meet with R & D - Always accommodating to R & D (conflict handling styles) - Decide on set plan, R & D changes initial plan •Manager, Hardware Development (Norm)--Gabe, Maya - Thinks they are the best- denial (overconfidence?) - Close relationship with CEO (Halo Effect) - innovation •Manager, Software Design--Maya, Claire - Complained about Hardware, software makes an innovation then has to redesign it because hardware gives them changes last minute - Conflict avoidance within dept •Manager, Quality Control--Greg, Gabe - Conflict avoidance within dept - Issues with design dept - Not integrated with other depts, just production •Manager, Marketing Research--Claire, Greg - No understanding of other departments - No feedback from R & D
Challenges ● Avoidance conflict ● Too much differentiation (departmentalization in specific) within Omega ● ● Poor communication channels ○ Vertically (CEO only meets with management teams one on one, rarely all together) ○ Horizontally (R & D and Sales have issues, Hardware and Software have problems
Solutions ● Integration ● Communication ○ Between depts ○ Betweeen CEO and dept heads ● Weekly company wide meetings ○ Feedback ○ Updates ● Cross functional teams ●...